How HMRC Bureaucrats Work
A co-conspirator writes:
Was speaking to a relative who works for HMRC in one of their smaller offices. He says that since the data loss last year, the instructions from above are that all bundles of tax returns being sent from one office to another MUST be sent by “track and trace” if the number of returns is 50 or greater. This is not an unusual amount to send, but he informs me that since the instruction was sent out, the standard practice is to send returns in bundles of 49. Not only is it cheaper but it apparently saves the hassle of paperwork on track the parcels. Senior management are aware of this practice but do nothing to stop it. There are literally hundreds of our tax returns being mailed around the country everyday and for the want of an extra pound or so on each parcel, and the hassle of paperwork, they are all being sent unsecured. One HMRC office cannot confirm to another that it has actually received the returns!!!
38 comments:
Rather like Labour Party donations then, keep the number to just below the trigger point.
This kind of thing has been going on for some time now. In 2005 my wife received a £100 penalty notice for non-submission of her tax return. On ringing her accountant she found he was well aware of the fact and was looking despairingly at copies of nearly two hundred other penalty notices. All the returns had been submitted on time, the revenue had simply lost them. Luckily her accountant had an acknowledgment of receipt and while the fines were cancelled the poor sod had to recreate all the returns and re-submit them.
Thought of a good name for NuLab.
As they have lost their liar in chief i.e. Bliar and now they have proved over the referendum that the whole bloody lot of them are liars then we should bring together NuLab and Liar and what do you get?
NuLabia
ahahahah
"Mines lost in the post, I really did send it, get back to me when you find it"
Of course the crucial point in your comment is "for an extra pound or so". Those pounds quickly mount up, don't they? And the penny-pinching attitude fostered in the public sector by the Tories and Labour, means everyone chooses to do the cheap thing before doing the right thing.
Anyone thinking that attitude would change under Cameron, is talking out the other hole.
Typical NuLab approach - don't try to fix the problem, simply hide it...
nothing wrong with developing efficient work practices - must be saving the sainted taxpayer a fortune
Mr Hitch,
Exactly that. HMRC are absolutely knee-deep in chits and Returns and crap. The Revenue side have no idea what is going on. Stay invisible in the pile of paper and you will be fine. Nobody actually pays those hundred quid fines, do they?
PS Never submit a VAT Return with a refund.
And last time I checked I was told that the Post Office is not contractually obliged to deliver anything. At all. Another government arm (yeah, right, I know) above the law (of contract in this case).
12.20: "Anyone thinking that attitude would change under Cameron, is talking out the other hole."
Utter bollocks. Don't try and defend the indefensible by pointing at the next No.10 incumbent and whining "He'll do it too sir!" you stupid NuLabia troll. If you weren't so illiterate you would be able to read the writing on the wall. NuLabia have been rumbled. The worst government in the history of England.
hmm - hope it doesn't suggest that they print the on-line submissions and shuffle them around using snail mail, too. Why aren't they scanning returns anyway and using the vastly expensive government secure interweb thing to move information around... and why didn't they use it for that transfer to NAO last year? Joined up my arse.
Can't say I'm suprised by this news. Strangely Brown, Cameron, Clegg - cunts all of them.
I'd fire the manager who does that.. pour encourager les autres.
Seriously.
Bunch of useless muppets.
And I'd ensure the senior manager in charge of districts sorts it personally by inspecting all the mail.. cos he must be a muppet as well.
Pissups in breweries..
Mr mongoose
A whole new industry has sprung up out of the IVA industry(now on its knees)they negotiate with HMRC on behalf of clients , things are so fucked up HMRC WILL negotiate and WILL take 50% of what you owe(not that you cough the job and admit to the full amount).The blood sucking fuckers have been after me for a long time, luckily it involves two seperate arms of HMRC and another govt agency, so I keep referring each to the other,it works a fucking treat! (+:
Now when I speak to one of their investigators I can detect a distinct lack of the will to live and sense of "I'm never going to nail this cunt" in their voices.
12:20 PM
Sorry, you lame troll, what the hell has this story got to do with the Tories? You are in Government and have been for years and years and years and years and years and years and years and years.
Sod off
OK, now senior management has been alerted to the problem let's see them put a stop to this ridiculous practice by 4.0 pm tomorrow afternoon.
(In your dreams.)
Anonymous said...12:20 PM, March 06, 2008
Except of course even the dimmest, slow witted , Mindless fool, who never reads internal memos or E mails or attends a briefing or even reads a newspaper, would know that there was a tiny little problem with some data loss a while back. Remember ?
The difference here between Brown and Cameron is that one only pays lip service. If I remember from a briefing in the House last year on secure data from Ruth Kelly..
"Madam Deputy Speaker, let me assure the House that I take the security of personal data within my Department and its Agencies extremely seriously. The measures I am taking, and the actions already underway, aim to ensure that transactions of this nature are conducted more effectively and efficiently in the future, and to provide greater assurance to the public..."
Interesting, but its even more complicated.Frankfurt Scholl cultural marxism (PC) is behind a lot of this. When you hire people because you tick boxes you will get idiots, second raters etc. The genetic possession of a vagina or dark skin does not make you qualified ;skill does. You hire morons, the system implodes. System theory predicts this, as did I that this fiasco would continue and intensify. A chain is only as strong as its weakest link.
"I'd fire the manager who does that.. pour encourager les autres."
How would they ever find him / her? There are so many
Mr Hitch, my old dad was a tax rescue man. Lads from from Galway would be doing construction for years before HM spotted them. Bill for squillions hits the doormat. In they'd come with a few receipts in a shoebox and fuck all else. "Just give me what you have and I'll sort it for you. Don't speak to them. If one comes round give them my card and shut the door."
The odd inspector would come round to the office. "I've come to see Mr O'Brien's books." "Have you indeed? What he has is in the back there. Help yourself." He had a pile of boxes and Waitrose bags all stinking of diesel and God-knows-what-shite. "Oh, err, umm, how long do you need to draw up some figures?" "I'll have a look and give you a ring." And off they'd go empty-handed. They stood not a chance and they always dealt in the end.
BTW I know a good settlement man when the day comes... If it ever does. ;-)
NuLab cannot be trusted to run any government department well, but with Broon in charge of taxes and a culture of complexity, and appoininting an army of politically correct box tickers the job is done, badly at best, not at all at worst.
Broon decided to merge the IR and Customs and Excise Departments, and it does look as if the job has been done well. Add on the shambolic tax credit system and one wonders what this stupid bastard has achieved? It takes a genius to make the income tax system hard to commprehend, demoralise the staff, and lose data on a massive scale.
Who really believes Jacqueline Schmidt that I.D. card data is safe in NuLab hands, she and the other NuLab muppets are incapablle of organising a piss up in a brewery.
How will ID cards stop postal voting fraud? How will ID cards stop terrorism?
Who would 'voluntarily give any fingerprints to this shower of shit? Who believes that Broon and Co will not have another IT overrun at our expense.
Vote them out ASAP. Once again NuLab show thay are not fit to shovel shit.
As for the shambles in Scotland, it must have the best quango staff money can buy.
You'd think they would have something obvious and secure like their own internal mail system to link up all the HMRC sites in the country .
The English NHS does and it works very well
deosn't cost much either but I suppose that is the problem
As someone who has worked for HMRC (and previously HMC&E) for many years, all the criticisms that are levelled at it are entirely valid. The current government's mania for targets and statistics above everything else (including customer service) has left the service in a hell of a mess.
As for the merger between HMC&E and Inland Revenue, that's a joke; they still are still as separate as ever, use completely different computer systems and have no way of sharing or pooling information efficiently.
The previous regime of data protection was so lax it was laughable; at one office I know of personally, there was no-one to accept the post in the morning so the postie used to dump the post sacks outside the door where anyone could get at it! Equally, access to databases with large amounts of info was (and in may cases still is) simple and open to anyone in the Department with very little password protection.
We can't even send any letters out first class because Gordon wants us to save some money!!
Hold on. By putting them in bundles of 49 they no longer have to pay the postage on them. And all that bureaucracy gets cleared away.
Hurrah! A libertarian dream. Less of our hard earned taxpayers' money being spent on bloody irrelevant paperwork and rules & regs and "Elf'n'Safety". Three cheers for the manager here, it's about the first good idea they've had.
Rex - NuLabia - I love it, the party that contains all the cunts.
Sending anything track and trace is pretty pointless anyway. My recent experience of using the service to send documents to HMRC was laughable. The postmen often don't get a signature. Even if they do, they get the recipient to sign once for all the mail they receive that day, and there is no way of actually knowing whether all the stated items were in the bundle by the time it was delivered.
My experience isn't unusual, as Postwatch recently pointed out:
http://postwatchuk.blogspot.com/2008/01/recorded-signed-for-or-not.html
Every time you hand over your cheque to these storm troopers of Nuliebours politically correct army of time servres have in your mind the fact that they PAY NO FUCKING TAX AT ALL! Every fucking penny of PAE they pay goes straight back to service their pension scheme, the support costs of which to their employers are now at more than 20% of salary roll.
Who's the berk? Eh! Who is the fucking berk? The poor bloody s/e sweat shop monkey like me or the fucking reather bedded time served new liebour appartchik?
Not one of them, not in effect pays any, but any PAYE.
Introduce the Roman army system of shooting 10% every year.
Mind you I also feel for all the Good Blokes that I know that have been in the Revenue and genuinely try to do the proper Civil SERVICE thing. They have been totally let down by this lying fucking incompetent functionally stupid economically illiterate deceitful fucking goverment.
End of Rant
In regards to the culture I had an aged relative who was a very senior IR employee (retired in the 80's). An old fashioned old boy, served in the war and all that. Knew the ropes. Understood the ethic of civil 'service' and always but always tried to collect the right amount of tax.
He once asked me about why I was so incensed about shit Tiner who was a big wig in the FSA. I said look, if you'd turned up to a meeting in Whitehall where the senior man in the IR wore Italian suits and drove a Porsche with a private plate what would your reaction have been?
He di not reply. He did not need to. His expression said it all.
And that's the culture of nuliebour. Deceitful self serving champage socialists (socialists? Hah! Fuck off). This has infected everything they do. They are incapable of running a whelk stall.
Oh God. I really do hope that some of their apparatchiks are reading this.
YOU ARE ALL CUNTS.
Dan Hassett said...
Except of course recorded signed for IS NOT a track and trace service..
Special Delivery is the track and trace service of Royal Mail. Parcelforce 24 or any Couriers guaranteed service is a track and trace service.
You seem to have opted for the 70p sticker but the mail travels only as normal without trace.
You should have coughed up for the more expensive service if you valued your data.
Cheapskate !
Dear Mr Fawkes
Civil servants = cunts of the first order.
Your sincerely
A Fleeced Taxpayer.
I guess the same insecurity system applies when sending tax-payers' money on to other government departments.
4:40 PM
Although our agency is often hired to headhunt for senior pubic service vacancies, the body of evidence shows that the girls on our database rarely get the call for permanent positions. In fact, the overwhelming experience at this recruitment company is that the skills of our Human Resources pool are only ever demanded by the Thirst Division for their lip-service department.
marinerfan 6:25pm
We can't even send any letters out first class because Gordon wants us to save some money!!
Do they still run those staff suggestion schemes whereby a humble civil sevant may propose an improved practice and subsequently be rewarded with a small cut of the savings?
If so, here's one idea which could earn you a few bob:
SCRAP THE WHOLE FUCKING GOVERNMENT
lola 9.01pm
"Good Blokes that I know that have been in the Revenue"
You mean like Fagin's little helpers were honourable thieves? I've read your book, darling - great fiction, but it don't add up.
If I just ignored HMRC, would they notice?
Oh Rexy Boy - I like NuLabia - and as lies are generally promulagated through lips - there's got to be room for Liar somewhere in there - ? NuLyingLabia perhaps? Or perhaps not. Anyway, this lot, like the previous shower, lie and bore by any method
4:40 PM, 12.53PM
And in case I didn't make myself absolutely clear earlier, the individuals on our books are highly qualified professional administrators - and you sir are racist sexist cunt.
My husband got called downstairs by his "manager" and asked to reverse her car out of a space, because she couldn't tell whether it should be right or left hand down !
The manager came to HMRC from TESCOS,and despite having been recruited 6 months earlier, she didn't even know what a fucking tax code number is , or a P45 ! My husband and all the section know EVERYTHING, and this know (absolutely) nothing manager git sits in judgement of them twice a shitting year ! She doesn't even think thats strange ! AND OVER 90%of the other "managers" are exactly the same .....
We've had it, we really fuckin' have...
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